FREQUENTLY ASKED QUESTIONS /
How long does it take you to ship a purchase?
We know you want to get your purchase as soon as possible, so our processing time is 2-4 business days before shipping date.
How do you ship orders?
We offer two shipping upgrades :
EcoPost delivery that takes 8-10 business days to arrive.
EMS delivery that takes 3-5 business days to arrive destination.
if you need fast delivery you may choose one of the shipping upgrades in checkout when purchasing an item.
How long does shipping takes?
We offer two shipping upgrades :
EcoPost delivery that takes 8-10 business days to arrive.
EMS delivery that takes 3-5 business days to arrive destination.
How do I know if my order was shipped?
How does the jewelry packed?
Every jewelry arrives packed in a nice gift box, wrapped with an elegant ribbon . A nice gift bag is added to your order delivery package too.
What is your return policy?
What are your payment's methods?
Can I ask for custom design?
Chain length, strands colors combinations, symbols,anything you want to change in a specific item you liked.
Can you ship to third side?
How to keep the jewelry?
In order to give the jewelry long life, take it off before showring or swimming.