SHIPPING & RETURN POLICY

Shipping Policy


Our standard shipping is with registered mail that usually takes 15 days to arrive, however it may take longer in some cases up to 20 days.


We offer two shipping upgrades :
EcoPost delivery that takes 8-10 business days to arrive.
EMS delivery that takes 3-5 business days to arrive destination.


if you need fast delivery you may choose one of the shipping upgrades in checkout when purchasing an item.




Return Policy


We want you to be happy with your purchase, however, we accept returns and cancellations.

  • Contact me within: 7 days of delivery arrival

  • Ship items back within: 14 days of delivery arrival

  • Request a cancellation within: 12 hours of purchase

  • I don't accept exchanges

But please contact us if you have any problems with your order.

Conditions of return:

Buyers are responsible for return shipping costs. We will refund item's cost after its arrival back to us.

If the item is not returned in its original condition, the buyer is responsible for any loss in value.





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CONTACT CHENZ STUDIO /

email: info@chenzdesigns.com

address: Hadera, Israel

phone: +972 502 473733

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